FRESHX - Emergency Restoration
Restoration You Can Depend On
Every day, you rely on scores of inconspicuous support services to quietly help you do your job. You pick up the phone, taking for granted the connection will be there. You expect computer information to pop up on the screen. You assume the copy machine will duplicate important papers you need.
When something does break down, it usually comes as a surprise because you rely on this system of support to come trough when you need it. You also rely on a restoration service to come through. The company you call or your policyholders contact should not create a hassle. A fire or flood has enough of its own hardship. The restoration company should not add a layer of headaches or inconvenience.
We recognize that our service represents a means to an end, solving the problems of your policyholders' property back to normal fast. We want to feel confident when you call on us that we're the right ones for the job - as confident as you are that your phone will work when you dial it.
In a field where general contractors, glorified handymen and inexperienced newcomers may say they know how to restore property, results can fall short. Here are a few scenarios where unqualified work can lead to bigger troubles:
- Damaging the finish on a bookcase while trying to clean it.
- Smoke odor that doesn't go away due to insufficient deodorization.
- Smoke and soot stains that resurface under a fresh coat of paint.
- Mildew growing in carpeting not properly dried.
Worst of all, it can mean frustrated policyholders and additional expenses on claims. However, when you use FRESHX services, you can feel assured, knowing you will get:
SPEED: We respond quickly and take the emergency steps that are crucial for saving property right after a disaster. Contact us day or night to get the restoration under way.
EXPERTISE: We are experienced professionals. We have the training and equipment to do the job right. We make informed decisions that help limit losses on claims.
RELIABILITY: You can trust us. We want you to feel that once we're on the job, you have done the best you can for your clients. So, pick-up the phone. (We assume it's working!) Let us show you how our service can minimize hassles and be a part of that support system that helps you be effective. We want to be so good, you'll take us for granted.
When A Move-Out Is Necessary
Suppose a fire in a home causes primary damage to several rooms and produces plenty of secondary smoke and odor in the others. One of the problems facing a skilled restoration company is to find the most efficient way to restore the structure and contents. Sometimes, the only effective solution is a move-out. There are compelling reasons for moving the contents away from a fire or water-damaged building. First many items can be restored much more quickly and economically away from the disaster site. Second, the items may be in the way or in jeopardy while the clean-up of the fire damaged structure is taking place. Yet, in spite of these good reasons for a move-out, no one really looks forward to this procedure. For the policyholder, it means more disruption after the disaster. Insurance people fear the move-out may mean additional damage or loss if the restoration company mishandles items. THE IMPORTANT thing to be aware of is that when we handle restoration of your policy holder's property, we will only prescribe a move-out when it is really necessary to accomplish the total task.
That's where our experience and know-how play a role to make the right choice, the best choice. Then, you should know that once we decide a move-out is best, we handle property with TLC. Our inventory system identifies and tracks each item carefully. Our people are highly-organized and trained to pack contents expertly to insure their safety. In the case of the fire-damaged home, we should send items to our cleaning plant for complete cleaning and deodorization for smoke smell. This is one of the toughest restoration challenges and it often takes intensive treatment to do the job.
Clothing, drapes, furniture, mattresses, rugs, etc.. are all good candidates. These items can be undergoing cleaning and deodorizing while the walls, floor, ceiling, and duct systems are being refurnished back at the disaster site. It's a coordinated effort that is fast, efficient and economical.
A MOVE-OUT is a big job. Make sure you avoid hassles and claim disputes that can result from a poorly-handled one. Successful move-outs are just a part of what makes us the professionals you can rely on. Make a move in the right direction by giving us a call.
Have a Healthy Home
The FRESHX Way
1.800.373.7491
